Joe Fortune Cookie Policy: What We Track and How to Control It

Joe Fortune uses cookies, small text files stored on your device, to keep the site working correctly and to remember your preferences between visits. These files are essential for features like staying logged in while you browse the casino, poker, and sports sections, or when switching between AUD deposit methods such as Visa, Mastercard, or Bitcoin.

There are several types in use. Strictly necessary cookies handle session management and security. Performance cookies collect anonymous data on page load times and navigation paths, which helps the technical team identify issues without tying anything to your personal account. Functional cookies remember your language and display settings. Analytics cookies, operated by third-party tools, track which games attract the most traffic, including popular titles like Plinko and Mines from providers such as Microgaming and Betsoft.

You can manage or block cookies at any time through your browser settings. Blocking strictly necessary cookies will prevent login and may disable live chat support. Preferences you set in your browser apply across the entire site and persist until you clear them manually. For specific questions about data handling, the support team is available by phone, email, or live chat.

Strictly necessary cookies keep core site functions running. When you log in to your Joe Fortune account, select AUD as your currency, or navigate between the casino, live tables, poker, and sports sections, these cookies make sure the session holds. Without them, the site cannot operate.

Performance cookies collect anonymous data about how pages are used, which games load most often, and where players tend to drop off. This data helps the team identify slow-loading pages or confusing layouts. No personal details are stored, and the information is aggregated before analysis.

Functional cookies remember your preferences between visits, such as your preferred payment method (Bitcoin, Visa, or any of the other supported options) and live-chat history with the support team. They are not essential, but they save you from re-entering the same details every session.

Marketing cookies track which promotions you have seen and, where permitted, share anonymised signals with advertising partners. Joe Fortune, licensed under Curacao eGaming (8048/JAZ2016-083), applies these cookies in line with its privacy obligations. You can opt out of marketing cookies without losing access to the casino.

Most modern browsers let you control cookies through a settings or preferences menu. In Chrome, open Settings, go to Privacy and security, then Cookies and other site data. From there you can block all cookies or restrict only third-party ones. Firefox users should visit Preferences, Privacy and Security, and switch Enhanced Tracking Protection to Custom for fine-grained control.

Safari on macOS handles this under Safari, Preferences, Privacy. Tick "Block all cookies" to stop them entirely. On mobile, the same option sits in iOS Settings under Safari. Edge users will find an equivalent control at Settings, Cookies and site permissions, Manage and delete cookies and site data.

Disabling all cookies on Joe Fortune will affect core features. Login sessions, AUD balance display, and saved game preferences all depend on first-party cookies. Some sections, including live casino and poker, may not load correctly without them.

A practical middle ground is to clear stored cookies periodically rather than block them outright. Every major browser includes a Clear browsing data option that removes existing cookie files without preventing the site from functioning during your next visit.

The General Data Protection Regulation (GDPR) is a European Union framework governing how personal data is collected, stored, and processed. Joe Fortune holds a Curacao eGaming licence (8048/JAZ2016-083) and primarily serves Australian players in AUD, so GDPR does not apply directly to the majority of users on this site. That said, its core principles, including transparency, data minimisation, and user control, shape how personal information is handled here.

If you are based in the European Economic Area or the United Kingdom, Joe Fortune processes your data in line with GDPR requirements. You can request access to the personal data held about you, ask for corrections or deletion, restrict how it is used, or object to processing where no legitimate interest exists. To exercise any of these rights, contact the support team by live chat, email, or phone.

Cookie data collected on this site is used for session management, fraud detection, and site performance analysis. It is not sold or shared with unrelated third parties. For a complete breakdown of data categories and retention periods, see the Privacy Policy in the footer.